At the scene

Move to safety, call 911, and let officers document the collision. A police report is not required for a claim, but it is one of the most useful pieces of evidence you can have.

  • Photograph both vehicles, the road, signals and any debris
  • Get the other driver's licence, insurance and plate
  • Take names and numbers of witnesses before they leave
  • Do not discuss fault with anyone at the scene

Get medical attention the same day

Adrenaline masks injury. Soft tissue and head injuries commonly present a day or two later, and a gap between the collision and the first medical visit is the argument every insurer reaches for first. Being seen the same day removes it.

Reporting requirements in California

California requires a report to the DMV within ten days when a collision causes injury, death, or property damage over the current threshold. Notify your own insurer promptly, as most policies require it.

When the other insurer calls

The adjuster for the other driver is not neutral. You are not obliged to give a recorded statement, and doing so early, before the extent of your injuries is known, rarely helps you. Decline politely and take advice first.

The deadline

Most California injury claims must be filed within two years of the collision. If a public entity is involved, a city vehicle or a dangerous road condition, a formal claim is generally required within six months.

Talk to us

If you were hurt in a collision in Glendale or anywhere in Los Angeles County, we will review the facts at no charge.